Shipping, Warranty & Return Policy - Custom Products
- Shipping:
- Our custom products are designed, produced, and packaged within 1-2 days.
- Shipping takes 1-2 days for Portugal and 3-4 days for the rest of Europe.
- To ensure timely delivery for a specific occasion, we recommend placing orders at least 1 week in advance.
- Warranty:
- We take pride in the quality of our products and strive to ensure customer satisfaction.
- If you receive a damaged or defective product, please contact us within 7 days of receiving your order.
- We will gladly arrange for a replacement or refund if it's our fault.
- Return Policy
- Please note that return policy only applies to non-customized items.